Thursday, June 11, 2015
Do you take into account bad umpires who don't seem to know the rules of the game?
Does your assessment take into account teams from competitive leagues who stay sharp in the off-season by playing in a recreational league?
Do the league mandated priorities of first fun, second learning, third winning play any role?
Although we have one game remaining, we will end this season with a losing record (currently, we are 1-7-1). However, we started the season with 5 of 14 players who had significant problems hitting a pitched ball. At our last game, every player on our roster got a hit. We started the season with 7 of 14 players who did not understand the basic flow of the game or how to get the other team out. At our last game, we held a very good team to two points in the first inning (a significant accomplishment for our team).
Everyone plays both infield and outfield. Everyone has improved. Our defensive play as a team has improved by leaps and bounds. And we're having fun. Although it is always more fun to win, we are enjoying the game of baseball.
Unfortunately, the scoreboard has been stubbornly resistant to measuring our true performance.
Friday, May 22, 2015
Tuesday, March 3, 2015
Monday, December 8, 2014
In reality, only about 40 percent of the students (10 of the 26, in this case) historically follow through to complete projects. Some of the reason for the project deficit are (1) the rotational nature of our workforce (i.e., green belts move on to new assignments before completing projects), (2) our "bottom up" deployment strategy that relies on green belts to generate project areas, and (3) our strategy of conducting projects with collateral duty green belts (i.e., project work is voluntary extra duty).
Monday, October 20, 2014
The idea was to promote attendance at the event by the symposium attendees.
Wednesday, August 20, 2014
By collateral benefits, I mean three types of improvements that are not typically attributed to a CPI program.
1. The first type of improvements are undocumented changes that result from focus on a problem. Whenever I initiate a project and start asking questions about data availability, the process changes for the better. It happens every time. Scrutiny of a process leads to undocumented process improvements.
2. The second type of improvements are documented changes that are not called CPI. These improvements would not have happened if the CPI program did not exist, but no one seems to acknowledge the connection. Changes in a focal process always generate collateral changes in related processes -- often without the need for a follow-on project to drive the change.
3. The third type of improvements are changes that are generated using CPI tools but not part of a formal project. The covert CPI program, at least in my present circumstances, is often a more powerful tool than the overt program. As individuals internalize the principles of CPI, these tools become second nature, and documenting improvements as formal CPI projects become less likely.
As a CPI program manager, I could legitimately credit my program with all of the improvements. Such a stance might be considered an attempt to steal credit that rightfully belongs to other efforts. I could chase some of the collateral benefits and attempt to formally document them as CPI-driven improvements. Such an approach might be perceived as a desperate attempt to make my program seem relevant. Another approach would be to only take credit for improvements that are formally documented in CPI-related projects. Of course, that method would grossly underestimate the value of the CPI program to the organization.
When should a CPI program take credit for improvements? It is hard to offer a definitive answer.
Wednesday, June 11, 2014
Although Cinco Amigos produced the most hits, they also produced 10% waste and finished behind some of the other teams in other performance areas. The cross-team comparison made me rethink how I emphasize the various instructional points in the curriculum. Because I used the idea of breaking the old world record to introduce the concept of process entitlement, I think I may have encouraged the teams to focus exclusively on productivity measures to the exclusion of quality -- not exactly my intention.